Land Rover Lease Return Information

Not all Land Rover leases are created equal

Our Land Rover Lease Consultants are specialists in creating custom lease programs based on your preferences and needs. We'll carefully explain the advantages of certain lease options, and review all of Land Rover current lease incentives. Land Rover Lake Bluff is also an authorized Land Rover Lease Return Center and offers incentives to those returning leased Land Rover vehicles, no matter from where the vehicle was originally leased. Contact us regarding any lease questions.

 
  

As the end of your lease approaches, your Land Rover Lake Bluff is happy to help you complete the simple lease-end process. Simply call Land Rover Lake Bluff a few days prior to the lease's maturity date and schedule an appointment for vehicle return. If you don't already have a contact person, ask for the Business Manager. Turning in your vehicle only takes a few minutes, during which you and Land Rover Lake Bluff will:


Review the condition of your vehicle

  • Complete and sign the Vehicle Return Notification form
  • Complete and sign an Odometer Disclosure Statement
  • Arrange payment for any additional charges, if applicable


You also have several options designed to keep you behind the wheel of the Land Rover vehicle you want. Return your vehicle and lease a new Land Rover vehicle again, or purchase the vehicle you've been leasing.


Lease-End Process
You've got choices. Choose the one that's right for you.
You have three choices available at the end of your lease. The choice you make is entirely up to you.


Purchase or lease a new vehicle.
Start by visiting your originating retailer* and selecting your next vehicle. If you will be returning your current lease vehicle, refer to #3 below.


Purchase your current lease vehicle.
If you choose to purchase your lease vehicle, please review the Purchase Option price in your Lease Agreement and return to your originating retailer. They can provide a final purchase price with taxes, facilitate lease-end requirements such as your signing of a federally required Odometer Statement and complete your purchase transaction.


Return your current lease vehicle.
If you decide to return your lease vehicle, there are a few things you will want to do before returning the vehicle to help ensure a smooth process:

Review the Wear and Use section of this Web site. It explains the return process and will help you identify if your vehicle has any Excess Wear and Use or Excess Mileage. One of the advantages of identifying Excess Wear and Use before returning your vehicle is that it allows time to process claims if damage is covered under your insurance policy.
Contact your originating retailer and schedule a vehicle return appointment. Take this opportunity to discuss:

  • Any Excess Wear and Use you have or think you may have.
  • Your replacement vehicle needs.
  • Determine if you have WearCare.® If you purchased WearCare® when leasing your vehicle, many Excess Wear and Use charges may already be covered - refer to your WearCare® Addendum for details.
  • Make needed repairs. If you do make repairs to your vehicle, please keep any receipts in case they are needed to verify repairs made.
  • Return your vehicle to the originating retailer by the lease-end date. To fulfill your lease obligations, you need to be present at vehicle return to:
  • Review and sign the Odometer Statement (required by federal law).
  • Pay any Excess Mileage and Excess Wear and Use charges.
  • Be sure to discuss these choices with your retailer. They can help you decide which choice will be right for you. Refer to your Lease Agreement for full details.


Wear And Use
Don't think of returning your vehicle as the end. Think of it as a new beginning.


Returning Your Vehicle
Approximately 120-150 days before your lease is scheduled to end, a Lease-End Brochure will be sent outlining what to expect when returning your lease vehicle.

When you return your vehicle to Land Rover Capital Group, its overall condition will need to be evaluated to determine if there are areas of chargeable Excess Wear and Use. To help you prepare in assessing the condition of your vehicle, a Wear and Use Evaluator Card containing Normal Wear and Use measurements, as well as some useful guidelines are included in the brochure.

Inspecting your vehicle provides you with options that will help avoid charges at the end of your lease. Your retailer can provide needed repairs, genuine Land Rover parts, service and expertise on whatever is needed to prepare your vehicle for return.

Approximately 35-45 days before your lease is scheduled to end, you will be contacted by either your originating retailer* or a vehicle inspection company** to arrange a date for your vehicle inspection. This inspection is a standard practice and recommended so that you will be aware of our assessment of Excess Wear and Use on your vehicle. If for some reason you are not contacted about an inspection, contact your retailer for assistance.

On or before the scheduled lease-end date, return your vehicle to your originating retailer.* We suggest scheduling an appointment for vehicle return in advance to ensure that your retailer will be ready to support your needs. In addition, failing to return your vehicle on time could result in additional charges as described in your Lease Agreement. To fulfill your lease obligations, you need to be present at vehicle return to:


  • Review and sign the Odometer Statement (required by federal law).
  • Pay any Excess Mileage and Excess Wear and Use charges.


* If you've moved and now live more than 75 air miles from your originating retailer, you may return your lease vehicle to a participating Land Rover retailer. Be sure to contact them for an appointment prior to vehicle return. If you are having trouble locating a participating Land Rover retailer, please contact our Customer Service Center.
** Vehicle inspection companies used by Land Rover Capital Group are:
      - American Road Services Company (AMRO)
      - DataScan Field Services (DFS)


Normal vs. Excess Wear & Use
As your Lease Agreement states, Land Rover Capital Group expects lease vehicles to be returned in good condition allowing for Normal Wear and Use (refer to your Lease Agreement for information regarding vehicle Wear and Use). Chargeable Excess Wear and Use is the result of damage to a vehicle outside the Normal Wear and Use guidelines.

Below are examples of "Normal Wear & Use" vs. "Excess Wear & Use"

DAMAGE NORMAL WEAR & USE EXCESS WEAR & USE
Exterior body panel dings, dents and scratches Up to three (3) per panel with a diameter up to 4 inches Four (4) or more per panel or any with diameter greater than 4 inches
Glass No glass damage All glass damage is chargeable (even small cracks and chips can compromise safety)
Lenses (headlights, taillights and markers) Scratches and scuffs Cracked or broken
Wheels Scratches up to 6 inches and gouges up to 1/2 inch Scratches greater than 6 inches or gouges greater than 1/2 inch
Tires Tread depth of 1/8 inch or greater everywhere on tire surface.
No sidewall damage/plugs
Tread depth less than 1/8 inch anywhere on tire surface.
Any sidewall damage/plugs
Interior burn holes Up to two (2) per panel with diameter up to 1/8 inch Three (3) or more per panel or any with diameter greater than 1/8 inch
Interior permanent stains One (1) per panel up to 1/2 inch Two (2) per panel or any greater than 1/2 inch
Interior cuts and tears Up to two (2) per panel up to 1/2 inch Three (3) or more per panel or any greater than 1/2 inch

Excess Wear and Use also includes (see your Lease Agreement for additional details):

  • Broken or missing parts (e.g., keys, key fobs, spare tire)
  • Poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not of appropriate size or rating for the vehicle

You will be responsible for any chargeable Excess Wear and Use remaining at vehicle return. To avoid these Excess Wear and Use charges, we recommend that you have necessary repairs made prior to returning your vehicle. Be sure to consult your retailer for any needs or questions you might have.

Some types of vehicle damage considered Excess Wear and Use may be covered by your insurance policy. If this is the case, be sure to allow sufficient time for claims to be processed and repairs to be completed before vehicle return. Additionally, if you purchased WearCare® at lease inception you're likely covered for Excess Wear and Use up to $2,500 (see your WearCare® Addendum for details).


Excess Mileage
If the mileage on your vehicle exceeds that allowed in your Lease Agreement, you will be responsible for paying for the additional miles driven. Please refer to your agreement for miles allowed and excess mileage charges. These charges will be collected at vehicle return.

Despite our efforts to provide useful and accurate information regarding our vehicles, errors may appear from time to time.  The information contained on this site may be incorrect and is not guaranteed.  The Knauz Dealerships will not be responsible for any typographical or photographic errors. Please verify the accuracy of all information before purchase. Vehicles are shown for illustration purposes only, and we assume no responsibility for the accuracy of any color, finish or trim in any image you see on screen. All inventory is subject to prior sale, and all vehicle prices are subject to change without notice and do not include taxes, title and registration fees, insurance, finance and/or documentation charge. Please confirm with us any details that are important to your purchasing decision such as vehicle options and price. We want you to be satisfied.

Taxes and Fees: "Buyer" is responsible not only for knowing their own states' laws regarding taxes and fees, but also remitting the proper taxes, fees, and documents for their state. All taxes and fees must be paid in full in order for the vehicle to be titled and registered.

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Sales Department Hours

  • Monday - Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
  • Sunday Closed
See all department hours

Sales Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00AM - 7:00PM
  • Tuesday 7:00AM - 7:00PM
  • Wednesday 7:00AM - 7:00PM
  • Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
  • Sunday Closed
  1. Land Rover Lake Bluff

    375 Skokie Highway
    Lake Bluff, IL 60044

    • Sales: (847) 604-8100
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