Our Response to COVID-19

Updated 6/1/2020

We are managing our staffing levels and store availability to provide help to consumers while actively supporting social distancing goals. We are there to meet your needs throughout this crisis. Beginning 6/1/2020, we will be expanding our Sales, Service and Parts Department Hours, to better serve you during these difficult times.

10am - 7pm M-TH

10am - 6pm F

9am - 5pm S


8am - 7pm M-TH

8am - 6pm F

8am - 12 noon S


8am - 6pm M-F

8am - 12 noon S


8am - 6pm M-F


Under the new Lake Bluff and Illinois mandates.  Village President Kathleen O'Hara has issued an emergency order requiring all individuals in Lake Bluff to wear a face covering* when in public places. The order takes effect Friday, April 24 at 5 p.m. and will continue throughout the COVID-19 emergency.

Specifically, the Order requires that individuals wear a face covering over their nose and mouth while:

  • Working in or patronizing essential businesses.
  • Shopping for necessary supplies and services.
  • Visiting healthcare professionals.
  • Riding in public transportation, taxis, or ride shares.
*If for some reason you do not have a mask, please ask and one of sales, service or parts associates, we  will provide one to you for your safety and that of our employees. 
Dear Knauz Customers, 

We understand the current impact coronavirus (COVID-19) has had on our communities. Our hearts go out to the friends and families of those impacted. The health and safety of our customers and employees is always our most important priority. We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations. As we continue to learn more about the Coronavirus (COVID-19), we focus on how it could affect our customers and employees. In our dealership, we are following guidance from the Centers for Disease Control and local health agencies for staying healthy. We will continue to monitor the situation and relay any crucial updates regarding our business operations to you as we navigate this global event together.

Among other measures, throughout our organization, we have:
  • Instructed employees to frequently wash their hands and stay home if they feel sick
  • Encouraged social distancing and eliminated handshakes
  • Increased the frequency of cleaning each day
  • Increased cleaning of high traffic areas, such as countertops, door handles, and restrooms
  • Cancelled large meetings and travel throughout our company
  • Instructed employees to follow CDC guidelines and closely monitor their health
If you do not feel well or would rather not visit a store, please visit our website to browse inventory, set an appointment, or call us for complimentary pick-up and delivery options for service. If you have any concerns about an existing service appointment, we would be happy to explain our TOUCHLESS SERVICE Option; please contact the store at 877-548-6200 for additional details.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.


William Madden
Knauz Automotive Group

Sales Department Hours

  • Monday - Thursday10:00AM- 7:00PM
  • Friday10:00AM- 6:00PM
  • Saturday9:00AM - 5:00PM

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  1. Land Rover Lake Bluff

    375 Skokie Highway
    Lake Bluff, IL 60044

    • Sales: (847) 604-8100
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Get in Touch

  • Contact our Sales Department at: (847) 604-8100

Sales Department Hours

  • Monday - Thursday10:00AM- 7:00PM
  • Friday10:00AM- 6:00PM
  • Saturday9:00AM - 5:00PM