Our Response to COVID-19



Dear Knauz Customers, 

We understand the current impact coronavirus (COVID-19) has had on our communities. Our hearts go out to the friends and families of those impacted. The health and safety of our customers and employees is always our most important priority. Review the resources below for more information about how our dealership is prepared to continue to provide the level of service you expect while mitigating additional risks associated with the Coronavirus. We also encourage you to take advantage of our At Home Services.

 
 

Mask Update - Monday, August 30, 2021

Beginning on Monday, August 30, 2021, all individuals in Illinois who are age two or over and able to medically tolerate a face covering (a mask or cloth face covering) shall be required to cover their nose and mouth with a face covering when in an indoor public place. We will continue to make masks available to any shopper or staff member who requests one. 

 

Face coverings may be removed temporarily while actively eating or drinking (including in bars or restaurants), and may be removed by workers at workplaces when they can consistently maintain six feet of distance (such as when workers are in their office or cubicle space).  

What Are the Knauz Automotive Group Sanitation Measures?

In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Increasing the number of times our dealership is cleaned daily.

  • Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.

  • Utilizing steering wheel covers, seat covers, paper floor mats and gloves for all delivery services.

  • Disinfecting our vehicles in high-touch areas like door handles, key fobs, steering wheels, and gear shifts.

  • Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings.

  • Instructing any employee who does not feel well or is experiencing symptoms to stay home from work and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.

If you have any concerns about an existing service appointment, we would be happy to explain our TOUCHLESS SERVICE Option; please contact the store at 888-444-6058 for additional details.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Sincerely, 

William Madden
President/CEO
Knauz Automotive Group

Sales Department Hours

  • Monday - Thursday10:00AM- 7:00PM
  • Friday10:00AM- 6:00PM
  • Saturday9:00AM - 5:00PM

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  1. Land Rover Lake Bluff

    375 Skokie Highway
    Lake Bluff, IL 60044

    • Sales: (847) 604-8100
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Get in Touch

  • Contact our Sales Department at: (847) 604-8100

Sales Department Hours

  • Monday - Thursday10:00AM- 7:00PM
  • Friday10:00AM- 6:00PM
  • Saturday9:00AM - 5:00PM